[Resolved]  HDFC Bank — misbehaving n misleading

Address:Sonipat, Haryana, 131001

I applied for a personal loan from subhash chowk branch which was approved but on the time of submitting cheque your employee named pawanjeet told me that you have to take our insurance policy with your loan n i[censored] will not take it then we will increase your rate of interest upto 16.95 n of we take insurance policy then it will be 11.95 when i Denied for this then they rudely behave n said that you can go anywhere no one will give you loan and when asked the same from his boss he said that plz purchase our credit card instead of policy when i denied then his reply also the same as pawanjeet, when i go to branch manager then he was not there on the place of which mr manjeet attend me n said in a single line " insurance policy loge to loan milega nahi to nahi milega " when i asked about this condition then he clearly denied and said " its our rules not hdfc bank, lena hai to lo warna ja sakte ho" so plz help me on the same, my loan is Approved already so plz help
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Sep 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your loan application number and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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