[Resolved]  HDFC Bank — Mishandling of Important Document and Non disbursement of Housing Loan

Website:

online.hdfc.com

I have applied for Housing Loan from HDFC they promote to give loan in 48 hours whereas it s been more than 48 days i applied for loan and they are still running for the documents.

They have mishandled the important documents of Co Applicant like

Bank Statement of Salary Overseas Account
Bank Statement of Bank Account in India
Emirates ID copy
Passport copy
visa Page
Address Proof
Salary Slip Original
Appointment Letter - Copy

Today was ultimatum given by Builder to pay as last day as i have committed several times to Builder as per HDFC Ltd commitment. Builder said he has to allot the flat to someone else by refunding my share and i will lose this apartment.

Also when i called Ahmedabad Office today morning concerned sales person not picked my call. In Dubai office they just asked me to send email and only the have passed the responsibility back to Ahmedabad office. In evening i have again called to Dubai office they said me to called tomorrow. When i called on general customer care of HDFC they put me on hold with waiting and i end up with spending credit of AED 39.00.

I am really disappointed with this response from HDFC with no any answerable person with calling them as biggest name of India.

I left with no option i have no money to pay to builder as of now. I feel like situation as if this loan has been taken FOC with FOC processing fees even HDFC is promoting it to free they charged me INR 11, 500.00

I can not arrange same documents again from my employed as it is very difficult to get these type of documents from my comapny's HR department so i can not go for loan from any other organization.

Please consider this and help out me to stand with my rights.

Regards

Jitendra