[Resolved]  HDFC Bank — miss-guide and unethical behavior

Address:

Gurgaon, Haryana, 122002

Hi team,

I have hdfc credit card no. [protected]. Hdfc bank is not helping as while i am following him from last 4 months. I have many issues with hdfc bank:

- miss-guide about joining charges - firstly on call hdfc executive told me that is card is free for first year and charges will be from next month but while i received card the charges of 1, 000 was added. I think they have provided other card but has talked for other card. Through i have raised a request to reverse those charges but they are denying.

-miss-happening with flipkart purchase - i have purchased a mobile of rs. 13, 722 from flipkart and paid amount from hdfc credit card. But i am not sure what happened i was intend to purchase in 9 installments but happened in 3 installments, i told to bank that i am not able to make payment in 3 installment and to convert into 9 installment but they did't help me so because of this payments was late as i was not able to pay 9 installments amount in 3 installments. This makes extra late charges.

Now, i am in very much trouble and want to close hdfc bank card. Please help me to settle this issue.

Thanks and regards,
Avdhesh gupta
Phone - [protected]