[Resolved] HDFC Bank — Misselling and Miscommunication towards customer Refund of Invested amount

gajender_yadav

Address:

Gurgaon, Haryana

Respected Sir,

Your support is required to resolve my long pending case regarding refund of Investment against Policy with HDFC Standard life Insurance Co.

Complete detail regarding my policy are given below for your ref-

Name (Policy holder)- Gajender Singh

Policy no – 11557887, Client-id[protected]Young star Suvidha)

Investment date and amount- Invested 17thJan-2008, Rs 50, 000.

Organization Name - HDFC Standard life Insurance Co

My Concern points-

·Policy sold to me as single premiumon 17th Jan-2008 by HDFC employee (Parveen Chundawat, Shalini Edwin ) mail address :Praveen.[protected]@hdfcbank.com]-

This was miss- selling & miss-communication towards the customer.

·I had been chasing him/her for a long time for policy documents/bonds against that Investment but I have not got any proper response from him/her and also not received the policy bond. I tried reaching him/her regarding the Policy document several times. As per him/her policy bond will send to me but I have not received any document/s regarding that.

It is fraud and irresponsible from reputed organization employee.

·Case escalated with HDFC for resolution at every level.(first complaint registered with hdfc on 20th Dec-2010).

HDFC team closed the case on conducting an internal assessment and said it was not a miss sale.

I am not satisfied with the response of HDFC.

I have done so many voice call/mails/complaints letter hard copy, reminder to HDFC.for solves my case. Still disappointed from HDFC level-1.

Sir finally

I am raising my voice to you for solution and help to resolve my case-Refund of Invested amount (Rs-50, 000) from HDFC.

I am very positive i.e you will support me on this front and set a example for my whole life.Pls guide me on legal front how can i take up my case with HDFC organisation.

Thanks in advance…

Thanks & Regards

Gajender Singh

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Aug 14, 2020

Complaint marked as Resolved

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Comments

gajender_yadav

Hi,

I have escalated to IRDA for resolution on 22nd Jan-2014 .Could you pls share resolution time for such complaint from IRDA.

IRDA escalation sheet is as attached.

Thanks in advance..

BR
Gajender Singh
[protected]

gajender_yadav

Hi TEam,

Case is still open at HDFC life end. Mr. Mihir has called me from HDFC life Mumbai office regarding my complaint solution and assured i.e my case will resolve by 4th Feb 2014.

lets hope for the best.i will update you on my case very soon.

Thanks & Regards
Gajender Singh
[protected]

gajender_yadav

Hi Team,

I have been following my case since Dec-2010 with HDFC life, but they are least interested to listen my voice or resolve my case.

I have escalated my case at all level as per HDFC life escalation matrix as well as IRDA.(Token ref-(Ref No- [protected]) Still case is open .pls help to refund my hard earned money from HDFC life.

Thanks & Regards

Gajender Singh

[protected]

gajender_yadav

Hi TEam,

Case is still open at HDFC life end.Pls help to resolve my case.

Thanks & Regards
Gajender Singh
[protected]

gajender_yadav

Hi Team,

Is there any solution for my complaint registered with you against HDFC life ?

Pls update ..

BR
Gajender Singh

R Malviya

from Mumbai, Maharashtra

POLICY LAPSE,PREMIUM REFUND

Date:-11/12/2007 I wanted to complain about the lapse of premium insurance of Rs 50000, due to lack of submitting the premium amount per year. So I request for the refund of the amount as per as detail of the amount submitted.