[Resolved] HDFC Bank — money debited but transaction failed

[Resolved] HDFC Bank — money debited but transaction failed

G Gaurav Somwanshi from Noida, Uttar Pradesh

2999 /- was debited from account. But transaction had failed. Account number is [protected]. Transaction date 7th october 2017. The transaction said that "similar transaction with similar parameters has been observed" and that transaction is incomplete, yet money is debited. It has not been credited by either. Nor received by the vendor (Ola) Please look into the issue. Was this information helpful? No (0) Yes (0)
Nov 9, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 09, 2017 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your correct account number, Date &amount of transaction, confirmation e mail from merchant towards non receipt of said and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information -Manoj HDFC Bank Customer assistance
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Pravin Doke

from Mumbai, Maharashtra

I havent received 10 % offer for two tickets books for jet airways through Payzapp via Hdfc credit card. For code JETHDFC10

1. Delhi - Mumbai Jet airways flight XVLYKG booking reference

2. Delhi - Mumbai Jet airways flight YEGKLX booking reference

Kunalmalik2345

from Delhi, Delhi

I am requesting you that you bank employees call me regularly for the issue of credit card. The number on they calling me is not of that person. This is my personal landline number. I told them hundred times that this number is wrong number. But they regulary called on my number. Please stop to disturb someone. It’s a request to you