[Resolved]  HDFC Bank — Money debited from my account but not credited in beneficiary account

Today i made transactions of 30000 from my hdfc account but not crefited in sbi account it has been more than 2 hour and the message was as follows
UPDATE: Your money transfer of INR 30, 000.00 on 14-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. I m very much worried about my monry taljed to sbi customer care they said talje to ur hdfc bank
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Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and confirm that your fund transfer dated 14-04-21, reference number[protected] for the amount Rs.30, 000 through IMPS was timed out due to a technical issue at the Beneficiary bank end. The same will be credited to the Beneficiary account or refunded back to your account within 3-4 working days.




-Nadia

HDFC Bank Customer Assistance
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