[Resolved] HDFC Bank — money deducted but payment not successful. | |
I have tried to do a transaction two days before for a train booking on goibibo. my money from the credit card has been deducted but goibibo is saying transaction was not successful twice. they have sent me an image saying that transtion has failed. where has my money gone? it's neither with goibibo nor in my account? my credit card number ends with 0981. please do solve the issue.
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Oct 17, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 15, 2018 HDFC Bank Customer Care's response Dear Customer, As per our records, no transaction has been billed or approved in your card ending 0981 on September 12, 2018. We request you to contact merchant for further clarification in this regard. -Anay HDFC Bank Customer Assistance | |
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