[Resolved] HDFC Bank — Money deducted for IMPS transfer

SHEIKH AZHARUDDIN

from Kolkata, West Bengal

Address:	Mayurbhanj, Odisha, 757037
Website:	www.hdfcbank.com/corporate/tcs

I checked my transactions and found Rs. 5.75 was deducted for IMPS transfer although I have a salary account and I am working in TCS. As per the site http://www.hdfcbank.com/corporate/TCS and it is clearly mentioned there is no fee for any kind of transfer for TCS employee. I called your CC executive and they clearly denied about the site. While opening the account branch manager also assured me there won't be any charges... If you are still going to deduct money I am going to transfer all my money to my old salary account(ICICI) and not use Hdfc account or simply close it. Please assist on priority.

Was this information helpful?

No (0)

Yes (0)

Aug 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 01, 2017

Updated by SHEIKH AZHARUDDIN Customer ID: 73829839

Verified Support

Jul 11, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction / charges details, account/customer Id and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

-Anay
HDFC Bank Customer Assistance