[Resolved] HDFC Bank — money got deducted

krishna Mangalarapu

from Tadepallegudem, Andhra Pradesh

Address:

500032

Dear hdfc team,
This is the complaint towards my money got deducted due to the slow network. I was trying to make 1000rs payment for tsddcf on 16thaug18. I have confirmed with tsddcf the payment has not happened. It has been more than a month i didn't receive money back to my account. Can you please go through the attachment and do the needful.

Thank you
Krishna

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2018

HDFC Bank Customer Care's response Dear Customer,

As on September 28, 2018 the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 9th day, the amount will be re-credited to your account. In case, you do not find any credit to your account after the above-mentioned time frames Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you.

-Manoj
HDFC Bank Customer Assistance