[Resolved] HDFC Bank — Money got deducted without asking for otp while doing a netbank transaction | |||||
I was trying to book my flight using mmt with intention of checking price on bank page using makemytrip mobile app. But my money got deducted without asking for any otp. I want my full refund. Had a word with makemytrip & airlines both says its not in their hand and this is hdfc bank issue. Date of booking - 16 march 2017 Loss of money - flight booking price - 4066 Was this information helpful? | |||||
Apr 22, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 22, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your account/customer Id, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better. -Anay HDFC Bank Customer Assistance | |||||
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Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care