[Resolved]  HDFC Bank — money not credited

Website:payzapp

Hi,

I was trying to load 21, 000 on 5th september from my mobikwik virtual card though the amount got debited from my mobikwik but didn't get credited to my payzapp account. As instructed by payzapp representative i have sent the details to mobikwik asking them to check however i got an information from them stating that the transaction was settled. Kindly look into matter and credit the amount.
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Oct 8, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: https://t.co/Eg9kTpcUHb with the ref ID PZ[protected] in the comment box for us to track it.

Anay
HDFC Bank Customer Assistanec
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