HDFC Bank — Money not refunded after opting out of policy

Address:

Kolkata, West Bengal

I applied for the hdfc life click 2 protect plus (Regular pay) policy from hdfc life insurance by submitting all the necessary documents and also premium amounting cheque of rs. 7, 835 / - which was informed to me based on the policy i was taking.

The payment receipt recd from them is also attached for your reference.

Thereafter i was informed to take a medical test; which was done successfully and reports were sent to them directly.

After that i recd the attached email dtd 23. 03. 15 showing that there have been some problem in my medical test results, as such the premium amount is revised from rs. 7, 835 / - to rs. 12, 536 / - and if application is to be processed further than i have to pay the balance amount.

I decided to opt out of the policy and submitted the attached consent letter on 30. 03. 15 asking to refund my money.

But still even after three months i have not recd my money back.

I tried to email hdfc life customer support also, but they are saying that they have not recd any such consent letter. After that i also submitted withdrawal letter along with a cancelled cheque. But still i have not received my money.

I am not getting my money back. I cannot imagine that such a company like hdfc will do this type of irresponsible things. They have literally taken my money and slept.

My full details related to the policy is given below for your needful:

Proposal no. : 17510390
Policyholder client id: 40488
Application no. :[protected]
Uin: 101n101v01

Full name of the life assured: anand sharma
Date of birth of the life assured: 08. 10. 1983
Premium amount: rs. 7, 835 / -
Frequency: annual
Plan type: protection
Registered contact no. [protected]