[Resolved] HDFC Bank — my transaction not revive third party

Saariyah Khan

from Bengaluru, Karnataka

Address:

CHIPPA MOHALLA BADA BAS, Ajmer, Rajasthan, 305901

Sir
I will transaction throught net banking payment in my a/c hdfc to other bank (Sbi) 17-oct -19 time 02:30 am something. Payment qty 10000 (Ten thousand rupees).
But my friend not receive payment at present. Trans. Id no[protected]
My friend name manish sharma. Payment debit already in my a/c
So plz i humble request to plz check status & confirm to mail me.
Payment transaction already time 24 hrs below
My aa/c -[protected]
Cus id[protected]
City - beawar (Ajmer)
My mail id - [protected]@gmail.com
My phone no-[protected] [protected]

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Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that your fund transfer through IMPS was timed out due to technical issue at the Beneficiary bank end. The same will be credited in the Beneficiary account or refunded back to your account within 3-4 working days.

If either does not happen please write to us at https://bit.ly/2Lzhyn3 providing the Beneficiary account statement from the transaction initiation date to ( today's date) or beneficiary bank's written confirmation stating non-receipt of payment, to check and assist you better in this regard. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance