HDFC Bank — need closure of my credit card

Nosfiyastu

from Mumbai, Maharashtra

Address:

Kaydee Hights, Mumbai City, Maharashtra, 400097

Dear Sir/ Madam,

This is Chirag Raval Having HDFC Credit Card ( [protected]) having a Remaining Balance of Rs.5879/- which I have paid on 10.Dec.2019 and want to close the card now from the transection date onward there is no outstanding due on my name or on my card. Requesting you to please close my card case and please provide the closing confirmation that I have no due toward the above mention credit card and please provide the NOC or Closing Statment. ASAP.

As I have Put Mail and Also Discuss with the Customer care dpt, but still there is no revert and it still reflecting in my Cibil Record.

Please refer to the transaction of my final payment below.

From Account:[protected]
To Account:[protected]
Payee Nickname: cc Raval
Amount:₹ 5, 890.00
Transaction Date:10 Dec

2019 (Today)
Reference No:[protected]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

HDFC Bank Customer Care's response Dear Customer,

As per our records, your card ending 8510 has been invalidated from further usage in the absence of payment towards card dues within payment due date. In the event you seek any further clarification regarding your card account, please feel free to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com.

-Nadia
HDFC Bank Customer Assistance

Jan 08, 2020

Updated by Nosfiyastu Tried Everything discussed with

Collection Team
Customer care
redressal team
Debt Management Office

I had contacted the above department but still, there is no response. what should I do?

Jan 27, 2020

Updated by Nosfiyastu Still Waiting for the Revert but did not receive any response how Pathetic is HDFC Service

Jan 28, 2020

Updated by Nosfiyastu Again Registered A Complaint - [protected] can any Dpt help me to resolve my issue