[Resolved]  HDFC Bank — netbanking transaction dispute to hdfc dormant credit card account

Address:Khordha, Odisha, 751002

On dated 5th march 2018 i have mistakenly transferred rs 60000 from kotak bank to hdfc credit card account number which is not exist/dormant account, but transaction was successful.

Last transaction was made on 2013 april.
Please kindly cancelled the transaction.

Please find the account details:

Kotak bank a/c:[protected]
Hdfc bank credit card a/c:[protected]
Ref no: 86063725
Rrn no:[protected]
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May 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
HDFC Bank Customer Care's response
Dear Customer,

We observe that we have responded to your e-mail on April 12, 2018 For further clarification we request you to reply to the e-mail received or contact our Phonebanking officers at[protected] in this regard. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
Apr 19, 2018
Updated by Mausumip
is thr any updates?CAN YOU PLZ ACTIVATE THE HDFC CREDIT CARD ACCOUNT????
Apr 24, 2018
Updated by Mausumip
is thr any updates?CAN YOU PLZ ACTIVATE THE HDFC CREDIT CARD ACCOUNT????
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