[Resolved] Hdfc Bank — netbanking transaction dispute to hdfc dormant credit card account

 
1 Review
 Mausumip on Apr 14, 2018
On dated 5th march 2018 i have mistakenly transferred rs 60000 from kotak bank to hdfc credit card account number which is not exist/dormant account, but transaction was successful.

Last transaction was made on 2013 april.
Please kindly cancelled the transaction.

Please find the account details:

Kotak bank a/c:[protected]
Hdfc bank credit card a/c:[protected]
Ref no: 86063725
Rrn no:[protected]
Complaint marked as Resolved May 21, 2018

Complaint Status


[Apr 14, 2018] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Apr 16, 2018
Dear Customer,

We observe that we have responded to your e-mail on April 12, 2018 For further clarification we request you to reply to the e-mail received or contact our Phonebanking officers at[protected] in this regard. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
Updated by Mausumip, Apr 19, 2018
is thr any updates?CAN YOU PLZ ACTIVATE THE HDFC CREDIT CARD ACCOUNT????
Updated by Mausumip, Apr 24, 2018
is thr any updates?CAN YOU PLZ ACTIVATE THE HDFC CREDIT CARD ACCOUNT????
Complaint comments  Add a Comment     Updated: Share0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    46%
    Complaints
    13255
    Pending
    2027
    Resolved
    5607
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - netbanking transaction dispute to hdfc dormant credit card account