[Resolved] HDFC Bank — Netbanking Transaction Related & Branch Not Supporting | |||||
I transferred amount of Rs. 1000/- on 23/01/2017 via IMPS but till now it has not been credited to beneficiary account but debited from my account. I am unable to reach your customer care number which is provided to me [protected] tried at-least 60 times from that day. Your branch at DLF Cross Point, Gurgaon is also not supporting at all they are infact not listening to this complaint bcoz amount has been transferred through netbanking. I visited there for almost 2-3 times but no response from PB saying they don't have any solution for this complaint, contact customer care or beneficiary bank. Kindly look into the issue and hoping for revert ASAP. Bank details are mentioned below: HDFC Customer ID: 63635548 Amount: 1000 Beneficiary Bank : Punjab National Bank Transaction Reference No:[protected] Was this information helpful? | |||||
Feb 25, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 25, 2017 HDFC Bank Customer Care's response Dear Customer, Kindly note that the transaction was timed out, wherein the beneficiary customer will receive the funds with in 2 working days. In Case of non-receipt ask the beneficiary customer to check with beneficiary bank regarding the credit of funds. -Anay HDFC Bank Customer Assistance | |||||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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as per my given complaint Id no 1473547.
Moosarambagh branch has taken action on that.and they received my all necessary documents to open the account. .
I am very thanks to your team that you have taken action on my complaint .