[Resolved]  HDFC Bank — no any further process for online fastag apply through hdfc

I applied online for fastag through hdfc fastag program. I made payment of 1000 inr (For 2 cars registration). The reference number of the application is hfr329301. I haven't received any e-mail regarding its confirmation even when they have mentioned in a comment that "the applicaiton pdf is sent to your registered e-mail id". I have also submitted application online. It doesnt show any acknowledgement nor any confirmation for further process. Since then i have been trying to contact on the toll free number but no one picks up or its busy always. There are no updates regarding my application/money whatever. Let me know what is the status. No any action is taken further. Its like a fraud been happened with me any maybe other customers. If you can't work further, return my money back. # service from hdfc. Totally disappointed.
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Dec 19, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We would like to state that the Fastag would be dispatched shortly and you will receive courier details. Request you to write to the Fastag team at fastag.[protected]@1pay.in for further assistance.

-Nadia
HDFC Bank Customer Assistance
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