[Resolved] HDFC Bank — no detail about my fastag and looted my inr 500

Glassco

from Mohali, Punjab

Address:

Ambala, Haryana, 133004

I had created my account on 30th november, 2019 to obtain fastag well in time but it's been 11 days since then i don't have any clue about my fastag application.
I had even paid inr 500 advance while putting up my applicaiton.

I received my id :[protected] information through sms but that's all!

What about my fastag card and your toll free number & quick help number are rubbish and completely fake!!
I'm unable to understand how a reputed bank like hdfc could organize such fraudulent.. Taking undue advantage of govt. Steps to ease traffic!!

Even i'm not able to login through my id & password, that's disgusting!!

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Jan 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj

HDFC Bank Customer Assistance