[Resolved] HDFC Bank — no response for fastag sticker from hdfc bank

Gunachandra Nahakpam Singh

from Mumbai, Maharashtra

Address:

188 / 1874 CGS COLONY SECTOR - 6, ANTOP HILL NEAR ANTOP HILL POLICE STATION, Mumbai City, Maharashtra, 400037

Hi,

I have ordered, fastag sticker from hdfc on 5th dec 2019. However the sticker is not delivered and the customer care no. [protected] is giving false reply on phone. Also they cannot provide to contact any senior / team leader / supervisor / manager. Also after login wallet balance is also not showing.

The below information received by email:
My customer id —[protected]
My wallet id — [protected]
My transaction reference no. —[protected] wallet balance for rs.300/-

My registered mobile no. — [protected]

Gunachandra n. Singh

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Jan 23, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance