HDFC Bank — no response on fastag issuance/delivery. application ref. no. hfr300629

Kranthi Lakum

Address:

Ranga Reddy, Andhra Pradesh, 500049

I am a customer of HDFC bank which made me apply for Fastag with HDFC. I did not receive any SMS or E-mail but the bank has deducted Rs. 500 for the Fastag. Luckily, I noted down the application number for Fastag. One day, I made a call to[protected] explaining the problem and the representative assured me that my issue has been taken up as a priority. After this, I have not received any further information on the Fastag. I tried calling their service number[protected] multiple times, but no one has responded to it.
I see that on news that FASTag is made mandatory for all vehicles from Dec 1. Now, I am REALLY DISAPPOINTED and feel cheated by the Fastag service that HDFC bank has provided. The HDFC bank should either issue me a Fastag at the earlier possible date or consider refunding me 😡

My Fastag application reference number HFR300629

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HDFC Bank customer support has been notified about the posted complaint.