HDFC Bank — no response on fastag suspension request

Kindly take care of my below request for fastag suspension.

I was using hdfc fastag and it stopped working suddenly after 2 times o[censored]sing at tolls.

I tried to check but it got damaged when i tried to remove the tag.

I have balance positive and security deposit in this tag which i want to back to my account.

Kindly help me out on this as untill this tag is not suspend i won't be able to use new fastag from hdfc or any other providers.

Please find the details:
Customer of:[protected]
Wallet i'd: [protected]

Vehicle number: up 14 cw 2772
Tag id: 34161fa8203288ac04911429
Tag sequence no:. 20297121

Please help me out on this asap.

I have also raised my concern on twitter but still no help fr anybody!!