[Resolved] HDFC Bank — noc certificate not received for my credit card

murthy0103

Address:

500081

I've cleared my credit card dues and haven't received my noc certificate yet from my bank. I tried contacting the customer care but it is reporting that my credit card number is not present in their records. Please help me on how to contact the right person who can provide proper information. Currently my cibil report is showing as written-off due to which my score is getting impacted.
Below is my card number [protected]

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Apr 13, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 49187504 for further assistance in this regard.

-Zubin
HDFC Bank Customer Assistance

Mar 13, 2019

Updated by murthy0103 I have tried contacting the above number[protected] but it was not functioning. Can you provide me an alternative number