[Resolved]  HDFC Bank — noc for las by assigning lic policies

Address:

Nagpur, Maharashtra, 440008

We had taken LAS by assigning LIC policies from HDFC Bank Wardhaman nagar branch Nagpur.in 2008, having agreement. no 126140 & LAS A/c no [protected] the same has been closed but as per process, we have not received No Due Letter, Now one the policy was matured but we are facing problem to get the maturity amount on our LIC policy as LIC officer told us we want No due Letter from HDFC Bank & sign & stamp of HDFC bank Maneger on the format they had given to us.after that they will issue us the maturity amount chaque .for that
A) we had visited bank but they told us for Noc, contact with Mr.Nikesh Raikar at 4'th floor Hdfc Loan against security, Fadvi Tower, Sadar branch .accordingly we met him & shown him Original copies of LIC policy & request for getting NOC he seen the account & told us that he want to mail at HO & after reciving reply I will give NOC for that we had contact him & visited many times but he say i had not received any reply till now. To day He has said on phone he had mailed many times eo Mr Shrikant Dalvi at HO but he had given reply.hence till today we had not received No Due Letter from HDFC Bank & we are suffering loss.so you are requested to look into matter & issue us No due letter at the earliest.
B) for that we had also mailed at HDFC DP HELP ([protected]@hdfcbank.com 20 nov 2018 with subject line "Re:-(Case ID[protected] they had replied us on 23 nov required details of 14 digit LAS Account no or Registered mobile no / PAN number (by Sanghapal Fulkamble Cust Service officer Loan Support Team HDFC bank ltd) for that we had send the mail on 24 nov giving the details of pan no of me & wife, email id, current mobile no, again i had send mail on 27 nov .but till today there was not any response.
Hope you will look into the matter & resolve our problem at the earliest.