[Resolved] HDFC Bank — Non credit of irctc refund amount rs.1875/-

cpm111

from Vijayawada, Andhra Pradesh

Address:

New Delhi, Delhi

Dear sir,
When i was booked a ticket from irctc on 04.02.2017 my transaction was fail;ed & as per irctc amount was refunded on same date vide cancellation id/refund id no.[protected] on date 04.022017.& as per your sms dt.04.02.2017 amount was credited/reversed by irctc 12027 rs.1875/-
But, till date the amount was not credited in my sb a/c no.[protected]

Please look in this matter & amount of irctc refund to be credit in my a/c.

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Mar 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, transaction details, account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance