[Resolved] HDFC Bank — non issuance of fastag | |
I've applied for fastag through hdfc netbanking on 11/11/19, this is the application id hfr357206. The fastag wallet and id are generated on 24/11/19 and this is my customer id[protected]. I didn't receive the fastag yet. Tried reaching out to the toll free number which is not connecting/operating. There is no response for mail communication as well. I didn't expect such a response from the bank. I've been using this bank service for almost 10 years. I never seen such a setback. Was this information helpful? | |
Dec 13, 2019 Complaint marked as Resolved Got the tag through the courier. Sharing the courier tracking ID to the costumer would have avoided this unnecessary trouble. HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 14, 2019 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused. The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. -Nadia HDFC Bank Customer Assistance | |
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