[Resolved] HDFC Bank — non receipt of fastag | |||
Applied for fast tag on 26/11/2019 having application reference no. Hfr586040. But till date not received my fast tag. So what is the use of applying fast tag when the services of hdfc bank are not fast but very very slow, As 15th december is approaching so hdfc bank is requested to refund my rs. 500/- & i will get my fast tag issued by visiting some toll plaza personally. Was this information helpful? | |||
Jan 12, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 10, 2019 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected] -Nadia HDFC Bank Customer Assistance Verified Support Dec 12, 2019 HDFC Bank Customer Care's response "Dear Customer, Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS. -Anay HDFC Bank Customer Assistance" | |||
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