[Resolved] HDFC Bank — non receipt of fastag even payment before 12.5.19

pkpks

from Noida, Uttar Pradesh

Address:

HDFC Bank,India motor circle, Kutchery road AJMER (Raj)

I have applied for fastag, the same has been already generated and recharged with rs 300 on 12.5.2019 with reference no.[protected], n balance account is rs.300 as per sms received by me. Also given the d n wallet. Sir it is sorry to say u that the same still has been not received by me.
The toll no. Given is jut like fake no. Because the same is no reply or engage.
Sir i am a classic member of hdfc bank.
Please arrange to solve the problem.
Pramod pardesi
H. No.120 prem nagar new colony,
Ramgunj ajmer 305001
(Rajasthan)

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Feb 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance