[Resolved]  HDFC Bank — non updation in cibil

I was issued with a credit card from hdfc, which had outstanding dues. Later I cleared the dues through recovery agents with a settlement of RS 30000/-. which I deposited in HDFC bank against my CARD. Also they had assured me that my name will be withdrawn from CIBIL. It's more than five years gone. Still the bank showing the same as negative score in CIBIL. My pan is AJFPD9402K. Pls instruct the bank to clear the CIBIL.
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Dec 17, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 14, 2017
Updated by vedvyasdas
My card no is [protected]
Verified Support
Nov 15, 2017
HDFC Bank Customer Care's response
Dear Customer,

we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance
Nov 16, 2017
Updated by vedvyasdas
My card no is [protected] and email is [protected]@yahoo.in
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