[Resolved] HDFC Bank — not closing account | |||
My name is aakash in 2017 dec i was open a account in hdfc kamspur branch sonipat. Then they give me a platinum card without giving proper information of annual charges fees.in jan 2019 800 rupees was deducted to my account and my balance come down to minimum balance. And then every month some money was deducted due to this minmum balance.in march 2019 i contact to branch for closing my account but they tell please came after some time. Now i lost my all money without withdraw and also my balance goes to nagative 1286 rupees. I lost my money and also need additional money to close the account. This is all happen due to there selling a product (Platinum card). Was this information helpful? | |||
Nov 30, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 30, 2019 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance | |||
 2 Comments | |||
Comments
Very pathetic experience. Staff is not at helpful and kind to guide customer. Went for address proof, photo stamp on Passbook for address and photo proof required in Passport office. I didn't get help for any of these things. Seems like, people working in branch not aware internal processes.., 👎👎👎
Please help..
Please help..
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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But withdrawl of 3000 rs message came
Plz resolve my problem .