HDFC Bank — not received cash back offer

Sandu.Sabarinadh

from Vijayawada, Andhra Pradesh

Address:

21-11-15-1/8 Maha Lakshmi Nilyam,Sai Baba colony , station Road, Near Narasimha Rao church Madhuranagar, Krishna, Andhra Pradesh, 520011

I have received msg & phone call from hdfc bank in october regarding hdfc festival 35 % cash back offer from any reliance store.

We swiped near rs. 8000 in hdfc debit card and rs, 32000 in hdfc credit card. But already crossed 90 days still it was getting any cash back from hdfc bank.

Hdfc has announced fake offers.

Sabarinadh [protected]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the offer details and transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jan 05, 2020

Updated by Sandu.Sabarinadh Debit Card Transaction Number :- 2615
Rs. 8345
Dt 25.10.2019

& Credit Transaction Screen Shot Attached..