[Resolved] HDFC Bank — not received fastag

Abhijitdeo

from Mumbai, Maharashtra

Address:

709, patil wadi Chendhre,Alibag, Raigad, Maharashtra, 402201

I have purchased fasttag on 30 november from hdfc bank online i have transferred payment of rs 500 by card
My fasttag customer id is[protected] and wallet id is [protected].
Here are the communication message from you
Update: fastag application hfr816775 was successful.
You will receive a pdf on registered email id and fastag in 7 working days.
For details, call [protected]
After this i have not received any pdf or fasttag
This is my payment detailsalert: you've spent rs.500.00 on credit card xx1973 at etoll1291683 on[protected]:20:12:59. Avl bal - rs.30375.00, curr o/s - rs.17625.00. Not you? Call [protected].
Till now i have not received fasttag
Please do the needful

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Jan 21, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end. You will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance