HDFC Bank — not received my amazon refund amount

Address:

Wz- 98/C , plot no.273, near chand ngar sunil dairy, Chand nagar, new delhi -110018 Chand nagar gurudwara near, New Delhi, Delhi, 110018

Hello,
Amazon refund my amount of 15990.00 has been successfully processed on[protected] and the amount should reflect in your account by now. But i m not received my payment in my bank account so please check by your side.
Refund reference #[protected]
Gurleen kaur
Account no. Xx8409
Saving account
Contact no. [protected]