[Resolved] HDFC Bank — Not received my call on customer care toll-free no-[protected] (credit card related issue) | |||||
Respected sir/madam, I would like to inform you that, i have many time called your customer care toll-free no. [protected] but my call not attended anyone of your customer care center. I have issued new credit card of your bank side, i used this credit card in any online shopping site and i filled up all required detail related from credit card than at the last transaction failed and after the transaction failed message show on screen "your email id and mobile no. Is not available in our record so please requested contact customer care center" but my email id and mobile no. Is already recorded in our net banking id. So you requested please resolve this issue and after the resolved please revert me my gmail id (Verma. Deepak. [protected]@gmail.com). For your reference, i have attached a screen shot of error message. Detail of credit card: Type card - money back Holder name - deepak verma Credit card no - [protected] Thanks, Deepak verma [protected] Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by 3 working days. We request you to bear with us in the interim. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is - [protected].
-Anay
HDFC Bank Assistance