[Resolved]  HDFC Bank — not receiving otp for mobile phone

I have an nro account and i am try to create dd for personal reasons. I am not able to recieve otp for completing transaction. This is very annoying process by hdfc. I called the customer care us and they dont pick my call or it keeps on ringing. I has to call india customer care and register complaint 2 times but there is no response from hdfc bank. Either they should have proper process setup for this issue or setup an alternate like email id otp.
Contact me at [protected]@gmail.com
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Mar 8, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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