[Resolved] HDFC Bank — not receiving update from hdfc on fastag

pandhikunta mahesh

from Bengaluru, Karnataka

Address:

517125

Received acknowledgement mail from hdfc dated on 17th oct with reference number hfr288840, and deliver assurance with in 7 days. When i tried to connect toll free number [protected] multiple times it wont connect and will get busy tone always. Still fastag not deliverd but i received notification like "your fastag has been recharged sucessfully like that. I didnt received shipment details as well to track it.

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Dec 3, 2019

Complaint marked as Resolved

we wont get updates on time.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance"

Dec 02, 2019

Updated by pandhikunta mahesh how to get customer id and remaing details, i lost the paper which is inside the courier
now i am not able to recharge my account.

forgot username portal is not working, not able to do recharge with car registration number.