[Resolved] HDFC Bank — not refunding of my processing fees

Goel Jatin

from Gurgaon, Haryana

Address:

Yamuna Nagar, Haryana, 135103

Dear sir/madam
I had applied for a balance transfer of my home loan (Currently i had a loan in canara bank) through your broker induisnd bank before applying both the loan i asked your induisnd executive namely arvind karla branch yamunanagar whether my loan is not done by your bank my proceessing fees is refund or not he said yes it will be refunded if loan is not given by our bank. Later my loan along with topup loan is in processing my file no[protected],[protected] but i am not interested in taking loan from your bank due to unnecessary botheration and misbehavior of your bank staff namely arvind karla, sanjeev sanora, amit vig (Areas sale manager home loan). I asked mr amit ji to many times 10 days and he said processing fees not refunded and do misbehavior with me.
I am extremely dissatisfied with service of both the bank induisnd and hdfc bank. I experience such a pathetic service. So i request you last time to refund my processing fees either i will go for legal action.
Thanks
Jatin

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Jul 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

HDFC Bank Customer Care's response Dear Jatin,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans