[Resolved] HDFC Bank — one assist membership | |
I am a credit card holder of hdfc bank. The bank has debited rs 2999/- on 8/2/19 from my credit card ending 4065 on account of fee for one assist membership. I do not want this membership. Requested to cancel the membership and credit rs 2999/- to my credit card. Thanks Name - ashutosh kumar rai One assist relationship no - 1703435 Holder of credit card ending 4065 Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Ashutosh,
Greetings from OneAssist!
We tried calling you but your number was busy. Please be informed, your membership cancellation is processed and amount will be credited in your bank account within 5 to 7 working days. However, we request you to share your email ID on ([protected]@oneassist.in) and a convenient time to speak with you.
Regards,
Devendra,
OneAssist, Social Media Team.
Greetings from OneAssist!
We tried calling you but your number was busy. Please be informed, your membership cancellation is processed and amount will be credited in your bank account within 5 to 7 working days. However, we request you to share your email ID on ([protected]@oneassist.in) and a convenient time to speak with you.
Regards,
Devendra,
OneAssist, Social Media Team.
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Greetings from OneAssist!
We're sorry for the trouble caused. Your membership cancellation is processed vide service request number 3988713. Your amount 2999/- will be credited in bank account within 5 to 7 working days. However, we have forwarded your case to the concerned team, they will get back to you shortly.
Regards,
Devendra,
OneAssist, Social Media Team.