HDFC Bank — one assist membership cancellation

Address:	Kolkata, West Bengal, 700032
Website:	HDFC credit card

This is very disappointing and unacceptable where company like hdfc bank activated an oneassist membership to a customer without taking the consent.

I received a message on 21.10.2017 at 4:49pm stating that oneassist membership has been debited from my credit card ending *2306. Following this, on 24.10.2017, i received another message stating that they processed smartemi request for rs.1299 payable in 3 emis-1.50% roi pm, exclusive of gst. Total payable of rs 1417 inclusive of gst.

These all process have been taken place without my prior consent.

I am really not happy with the oneassist membership activation. I have made the complaint on the hdfc website regarding the same but have not heard anything yet.

I would like the oneassist membership to be cancelled and refund the debited amount of rs 1417 at the earliest.

This is a pathetic customer service.

I am really not happy with the