[Resolved] HDFC Bank — one assist mfee

[Resolved] HDFC Bank — one assist mfee

V Vaskar.Sarkar from Mumbai, Maharashtra

Dear sir, Today i have received mail from termloans. [protected]@hdfcbank.net. Where they have informed me that my credit card is debited by rs. 1399/- for one assist mfee + 100 for processing fee. Sir, i just want to inform you that till date i have not received my credit card and it is on the way. Beside of this i also request you to please deactivate one assist mfee from my credit card account and please refund these two amounts i. E. 1499/- in my credit card account. Regards Vaskar sarkar One assist mfee no. Ln 3210231 Contact - [protected] Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2627804 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)