[Resolved]  HDFC Bank — one assist mfee

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5710 without my consent on date:20/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 1305635
Name :- siya ulsha

Credit card number ending :- 5710
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Jan 8, 2020
Complaint marked as Resolved 
The company made a complete refund
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear SIYA ULSHA,

Greetings from OneAssist,

As requested by you, we have initiated the cancellation process vide service request number -3583737.Your refund amount 1399/- will be credited in your account within 5 to 7 working days.

Regards,

Sophia,

OneAssist,

Social Media Team.

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