HDFC Bank — one assist wallet

Address:600045
Website:Oneassist.in

Hi,

Without informing me hdfc one assist (Wallet) has been renewed (For the 2nd year) with rs. 1899/- debited from my credit card.
I request you to cancel the renewal of hdfc one assist (Wallet).
Already the same complaint has been raised through phone banking on sep/18, oct/18 & 23/nov/18.
Kindly update with reversal of this amount to my credit card.

Your executives are saying an amount of rs. 900/- was credited to my account, but i checked in my credit card statement no amount was credited at the month of sep/18, oct/18 & nov/18

At the time of availing no one informed me that this is a auto renewal.
I have the recorded voice call with your executives.
If the plan is not getting cancelled i am going to take legal action against your firm.

Thanks
Dhanraj r s
091-[protected]
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HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Dhanraj,

Greetings from OneAssist!

Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.

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