[Resolved]  HDFC Bank — online google movie deduction not refunded yet

Address:401105

Ac no. [protected]
Name. Rahul mahyavanshi
On 1st september i'm purchased online movie from google play store app of rs. 250.. My payment deducted but movie not showing me on my list so i try to contact google team & they give me answer that your order was cancelled due to privacy or first time transaction but your payment deducted from bank so bank will be refund shortly so please ensure me about payment..
I will give link of my payment details

Hi rahul,

Thanks for contacting google

Our records show that this order was canceled. You can confirm the details at https://payments.google.com/receipt/GPV.[protected]

Though this order has been canceled, the charge may still appear to be on your payment method's statement. That's just an authorization, and not an actual charge. It will be removed from your account in 1-14 days, depending on the payment method provider.

Thanks!
Michael
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter
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Oct 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your mode of transaction, card/account details, date and time of the transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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