[Resolved]  HDFC Bank — Open demat account with my information and charged.

Address:560066
Website:Opened demat account with my information and charged.

I am an account holder of hdfc bank it park branch bangalore. On 15th feb 2017 rs.805 deducted towards depository charges when i had inquired with customer care i got to know that was for demat account annual maintenance fee at that time i got to know i have a dmat account. Without my knowledge and information my demat account had been created and charged for last five years. My account had created at time of i joined at my current company as salary account and that time we have filled multiple forms which was guided by a hdfc executive. At that time already i have an active demat account from sharekhan, so i had no requirement to open another demat account, so hdfc executive misguided me to fill the form and opened another demat which is charged by hdfc bank. This is a way to cheat a customer and i never expect such thing from hdfc. I have sent couple of mails to hdfc on this but no reply so far. I want my my money back which was charged by hdfc in 5 years in this regards.
Was this information helpful?
No (0)
Yes (0)
May 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information