[Resolved]  HDFC Bank — otp pin not received

Hi,

I stopped receiving OTP on my registered mobile number from Jan 1 2020. Is there anything I can do ? I used to receive them correctly over my international registered number for past two years. I am not able to reach any customer care nor are there any options to check this. I have written to Hdfc over mail but no one has responded yet.

Can you please look into this ?
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Mar 14, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the requested details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

I applied for fastag from hdfc on Dec 19, 2019.
I have got Customer Id[protected] on Dec 20, 2019.
It has been more than 1 month but I still have not got fastag stickers.
This is really bad, I am not sure whom should I contact?
Their customer care service is also not helpful at all.

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