[Resolved]  HDFC Bank — payment not credited

Address:tulja bhavani apartments, New mettuguda, Hyderabad, Andhra Pradesh, 500017

2500 was credited to my account on april 14th through phone pe app and i have checked with the phone pe support team they have transferred the amount from their end. Also the sender has received an update on hdfc account and even the amount is debited from their account and even the account statement has been updated as debited for them. I was notified on phone pe that my account was credited with 2500 but hdfc statement does not show any details as amount credited neither i have received it.

Please do check and credit the amount on my account

Utr :[protected]
Transaction id : p1904131540115054658715
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May 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We note that the UPI transaction with Reference Number:[protected] for Rs. 2500.00 was already credited to your account on April 13, 2019. Please login to your account to verify the same.

-Nadia
HDFC Bank Customer Assistance
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