[Resolved]  HDFC Bank — payment related

Address:VARACHHA MAIN ROAD, Surat, Gujarat, 395006

I payment of hdfc credit card 1rst octomber 2019
Payzapp txn id[protected]
But here i saw status in cibil score "settlement"
I do payment so here so only "payment"
So please do to needful

And also first think i find here this card not used by me
So why this problem face to me
I am very upset here
I have not card and also not use by me
What transaction here
I do not know.

But its ok
I want my cibil score cleare as pyment
So please help me as soon as possible as early
Thanking you
Sharad mathukiya
[protected]
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Dec 16, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Nadia
HDFC Bank Customer Assistance
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