[Resolved]  HDFC Bank — Payzapp

Address:125001

No action on Complaint for transaction failed of funds Transfer on dates Feb 12, 2017. Three times mails have been sent. Two times called to Customer Care Service. But no positive response. Just say wait. How much time it will take to resolve the issue. Is this just an ignorance of Customer or a corrupt system. Very Poor Service.
Sanjeev Kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
HDFC Bank Customer Care's response
Hi Sanjeev, We regret the inconvenience caused. Please specify the issue that you are facing by emailing us at [protected]@hdfcbank.com along with your complaint no. & reg contact details. Mention this ref ID TTU[protected] in the subject line.
Complaint comments 

Comments

I open my mother account in hdfc bank in sunam. now I want to close my account and 3 tm visited in bank for close account n also submitted my application for close account..but no any response ...v hurrashment
Dear Sir/Mam,

As per trailing mail, I have following past one month from[protected] to till date for below issue. But still I am not getting any solution and single reply mails. So humbly request you to resolve the issue ASAP.

I agree error was happened from my side due to typo mistake, but its human error it may happen some times. I am expecting favors from your side, but nothing is happened from your side. I don't know if customer doing some error while transactions they wont get their money back then what is solution for that

As per the bank norms Customer Name, Account Number, IFSC codes are mandatory for transactions, But Payzapp not considering those criteria even its asking these details while transactions. If done those kind of checks from payzapp, issues will not happened. So Payzapp also part of this issue

As per the trailing mail, while I am transferring money from "Payzapp Wallet" entered wrong account number due to typo mistake and money credited to concern account (As confirmed by Payzapp). So I request you to help me to retrieve the money to my account. Please refer the details below.

Registered Mobile No: [protected]
Mail Id: [protected]@gmail.com

Transfer Date: 25th October 2017, Transfer Amount: Rs. 15000/-

Transaction ID:[protected],[protected],[protected]

Wrong Account No: [protected]

Correct Account Details: Name: Krishnamoorthy Velusamy, Acc No: [protected], IFSC Code: KKBK0000473

Pls Call Back @ [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information