[Resolved] HDFC Bank — payzapp deducted money but failed transaction

Digvijay Vijay Jaykar

from Rajkot, Gujarat

Website:

Payzapp.in

Today i tried to load my payzapp wallet amounting ₹10000. The money got deducted from bank account but payzapp transaction failed. The customer care of payzapp is not working and and have mailed, still no reply.

Not expected from hdfc. Let me know the resolution urgently.

Review:
My experience have not really been even average with this app. I wonder how hdfc can get such a buggy app designed. Offers are great but never do they automatically deposit the cashback. I have to mail them every time.

Today did a ₹10000 transaction it failed but money got deducted from my debit card, the customer hotline is not working or connecting. Thats the kind of panic and anxious moments it will make you face.

For the record, i use hdfc mobile app, paytm and every other online payment app available out there, this being the worst.

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Oct 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance