[Resolved] HDFC Bank — payzapp failed transaction amount not refunded | |||||
Mobile number: [protected] I tried adding 5000 to my payzapp wallet on 4th september, 2017. Amount got deducted from my credit card but amount was not credited to the wallet. Later i checked with customer care team they told it would be refunded in 5 working days but it didn't happen. Later i called customer care again they informed that they have already transferred the amount and asked to contact citibank. I contacted citibank, they informed that they are not able to find any information. What happened to my money, did 5k vanish into air? Was this information helpful? | |||||
Sep 12, 2017 Complaint marked as Resolved Hkfnn HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 12, 2017 HDFC Bank Customer Care's response Dear Customer, That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW -Bejoy HDFC Bank Customer Assistance | |||||
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