[Resolved] HDFC Bank — payzapp money not loaded | |||
I added rs. 20000 from my sbi credit card in my payzap wallet associated with number [protected] at 12.35 pm on 6th nov. 2017. Money got deducted from my credit card and i hot a message on payzap "funds loaded successfully". But the amount is not showing in my wallet. I needed the amount on urgent basis that's why i used credit card and payzapp. Pls resolve this issue asap as i am facing medical emergency. Pls rectify this. Registered number with payzapp: [protected] Was this information helpful? | |||
Dec 16, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 08, 2017 HDFC Bank Customer Care's response Dear Customer, We would like inform you that the load money transaction done on 06-Nov-2017 of Rs.20, 000/- has failed since the monthly limit was exceeded. However, we have initiated the refund for the same to your source card number 4377 xxxx xxxx 9356 on 06-Nov-2017. Please find below the details for assistance & get in touch with the respective bank for the refund status. Amount - Rs.20, 000/- RRN[protected] Note - Refund will take up-to 5 working days to be credited to source card. For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free) Anay, HDFC Bank Customer Assistance | |||
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